One of the greatest forms of financial leverage is contacts. Knowing the right people and being known by them can open doors for you that can save you years of hard work. The quality and quantity of your contacts and your relationships will have more to do with your success than perhaps any other factor.

Here are three things you can do to expand your list of contacts. First, make a list of the 25 people you feel it would be most useful for you to get to know. Develop a strategy to get to meet everyone of them over the next 12 months. Then make a list of 25 more.

List the people in charge of the major corporations that would be useful for you to know. List the mayor, list the congressmen, list the senator. List the important people that it would be helpful for you to know and then make a plan to meet them.

Power Networking will help you increase your contacts, expand your influence and build your business faster.

Network at Every Opportunity
Second is for you to network at every opportunity. Join business and trade associations. Attend meetings. Get involved. Volunteer for service on a key committee. This action alone can cut years off your career.

Once, when I was working with the Chamber of Commerce, I came to the attention of a senior executive who hired me away from the company I was working for a year later at triple the salary. Meeting people is very important. Network at every opportunity.

Get Involved in the Community
The third way is to get involved in community service organizations. The best people in every community, the people you should know and who should know you, are usually involved in public service in some way. Start with the United Way in your own city, or get involved in any charity that you care about or that you're interested in. You'll be amazed at the quality of people that you'll meet doing voluntary service.

Unlock Your Creativity
Another form of leverage is creativity. Remember, one new idea is all you need to start a fortune. Everyone has the ability to come up with creative ideas and solutions if they look for them. All great fortunes begin with an idea.

Create Good Work Habits
A powerful form of leverage that can help you is good work habits. Good work habits make an extraordinary difference. In a recent study, 104 chief executive officers all agreed that the ability to set priorities and then to get the job done fast were the two qualities that most readily led to promotion and increases in pay. Good work habits will bring you to the attention of the important people in your life as fast or faster than anything else you can do. In the final analysis, you always get paid for your results. If you develop a reputation for being the person who gets the job done fast, that alone can put you onto the fast track in your career.

Your Action Assignment
Now, here are two things you can do to leverage your financial potential:

First, get involved in the business, trade, civic and social organizations in your community. Once you become a member, off er to help and serve on committees. This will bring you to the attention of people who can help you faster than any other way.

Second, develop excellent work habits. Be punctual. Plan your work and work your plan. Always concentrate your conscious energies on high priority tasks and make sure that you are doing things that are important to your boss and to your company.

Power Networking

The best time to do your market research is in advance. Here are some key ideas to help you make the right choice before you invest in a product, a service or a business.

Bootstrap Your Way To Success
One of the best ways to build a business is to start off on a bootstrap. This means that you start off with very little mo ney and you grow your business with the mo ney that you ear n in the business, rather than outside financing, borr owing, l oans from friends and so on.

Ask The Right Questions
The first thing to do is to research all competitors for the product or service and ask this: "Why would someone switch to buy from me?" If there's already a similar product or service in the market, why would someone leave a product or service that they're comfortable with for your product or service that they don't know anything about? Is your product or service better, or is your idea cheaper or of higher quality? And can you convince enough customers of this to stay in business?

Look For The Fatal Flaw
The second way to do fast, cheap market research is to be suspicious. Be wary. Develop a cyn ical, pessimistic attitude and accept nothing on faith. Look for the fatal flaw. Whenever I've done consulting for a corporation, especially when they've asked me to research an investment, I always look for the fatal flaw. I always look for the one thing that's wrong with this investment that could cost my client a lot of mo ney. And do you know something? In 99 out of 100 cases, I find the fatal flaw. I find something in a contract or a mor tgage agreement or something in the way the land is laid out or the way the distribution arrangements are designed.

Find Out Why It's For Sale
I often find something that is fatal, something that if it were not caught, would lead to the failure of the business. When you're thinking of getting into somebody else's business or if somebody else is trying to sell you an existing business, look for the reason. There's always a fatal flaw when someone is trying to sell you a successful mo ney -making opportunity. If you can't find the fatal flaw, only then should you go ahead with it.

Don't Lose Money
The third thing that you can do when considering a business that is for sale is find out why it's being sold. Very few people will try to sell you a successful business. Usually people who are selling a business are selling it because they're losing mo ney on it. Many people say they're selling a business because they want to concentrate on something else. No. The reason they're selling the business is that they're losing mo ney on it. And you must find out why a person would sell a successful business.

Think Long Term
Finally, number four, look at the business before you go into it as though you were going to be in it for 20 years. The long-term perspective sharpens short-term decision-making. If you look at any business venture, any product or service, as though you were going to be doing this 20 years from now, you'll find that you'll make much better decisions.

Action Exercises
Here are two things you can do immediately to put these ideas into action.

First, look for the fatal flaw in any investment that someone tells you is a good idea. Look for a critical weakness that could cause the business to fail.

Second, think about being in this business, or selling this product or service, for the next 20 years. When you think long-term about business decisions, you make much better decisions in the short-term.

Outselling Your Competition *** Plus Bonus CDs

More than 5,000 years ago, in the ancient mystery schools of Egypt, the mental and spiritual laws and principles of success were taught to students who dedicated their entire lives to learning in what was called the “Esoteric Arts.”

One of these “secrets” was the Law of Attraction, which said that your mind is a magnet and that you invariably attract into your life people and circumstances in harmony with your dominant thoughts, especially your dominant thoughts emotionalized.

Today we say, “Like attracts like” and “Birds of a feather flock together.” From ancient times, it was known that your mind sends out vibrations, like radio waves, that are picked up by the minds of other people who are tuned into the same rate of vibration.

The force that determines the sending power of your mental vibrations is the amount of emotion, positive or negative, that you put behind a thought. If there is something that you intensely desire, something that excites you and enthuses you, you will send out powerful, high-frequency vibrations that can travel large distances in split seconds and cause your phone to ring from someone you have not heard from for months or even years.

Because your mind is so powerful, especially when backed by emotionalized thoughts, you must handle it carefully, like a child handling a gun. The Law of Attraction is neutral. It works on both positive and negative thoughts. It brings into your life whatever you are thinking about on a regular basis with either fear or desire.

When the book, “The Secret” came out, along with the movie, I was happily surprised to see that the first half of the movie comes from my audio program and seminar, “The Psychology of Achievement” which was produced initially in 1981. We videotaped the live seminar which explains the Law of Attraction along with thirty-one other laws, plus how this law is applied in every area of life, and then distributed the video seminar world wide, including New Zealand, where the Author of The Secret comes from.

The weakness in The Secret is that it is “necessary but not sufficient.” Of course, it is important that you think positive thoughts and that, by so doing, you will attract positive people and circumstances into your life. But it is not enough.

In response to The Secret, I decided to write a book which is called “Flight Plan – The Real Secret of Success.” In this book, I explain that life is very much like a long distance flight. When the plane takes off, it will be off course 99% of the time. But nonetheless, the plane will eventually arrive at its destination, even thought it was off course most of the time.

In my experience, the real secret of success consists of three major factors: First, you must be absolutely clear about your destination. By this I mean that must have clear, written, specific, measurable goals, committed to paper and organized into specific, step-by-step plans of action.

Before you can set your goals, you must know exactly who you are and what you want. You must do a thorough analysis of yourself, your life, your hopes, your dreams, your ambitions, and where you want to be sometime in the future. Then, you create a “Flight Plan” to get you from wherever you are today to wherever you want to be in the months and years ahead.

The second part of Flight Plan is that you must “take off!” You must have the courage to step out in faith with no guarantee of success. You must be prepared to launch in the face of your fears, doubts and natural reluctance to break out of your comfort zone. “To achieve something that you have never achieved before, you must be prepared to do something that you have never done before.” (Les Brown).

Once you have launched toward your goal, like an airplane, you will meet with unexpected turbulence, headwinds, updrafts and downdrafts, lightning, storms and every sort of mechanical problem. You must be prepared to make continual “course corrections” as you move toward your goal.

Perhaps the most important quality for success is, and always has been, the quality of persistence. You must resolve in advance to persist in the face of any difficulty or problem that you experience. You must resolve in advance that you will never give up. You must resolve in advance that you will view every temporary setback or difficulty as merely a signal that you need to make a “course correction” as you move inevitably toward your goal.

This is a great time to be alive. The very best days of your life lie ahead of you. The highest income of your life is still to come. The greatest experiences of your life are still to be experienced.

There is very little that you can not accomplish if you will file your flight plan. Determine exactly what it is that you want to achieve, take off toward your goal with no guarantees of success, and then make continual course corrections until you finally succeed. If you resolve to do these things, nothing can stop you from creating an extraordinary life.

In selling, you prospect and present for show, but you overcome customer skepticism and gain commitment for dough. Your ability to answer objections and get the sale is the true test of how good you really are as a salesperson.

The True Test of Selling
This is perhaps the most stressful and challenging part of the sales process. It's where the rubber meets the road. It is your ability to answer the questions that the prospect puts to you and overcome his natural reluctance to make a commitment that wraps up the sales process. It is also the part of the sales process that salespeople dislike the most and which customers find the most stressful.

Plan It in Advance
The end game of selling must be carefully thought through and planned in advance so that you are thoroughly prepared to bring the sales conversation to its natural conclusion at the earliest and most appropriate moment. Fortunately, this is a skill, like riding a bicycle or typing with a typewriter, and you can learn it through study and practice.

Handling Objections Comes First
Handling objections and closing the sale are two different parts of the sales process but they are so close together that this chapter will discuss them as a single function. Just as there are reasons why people buy a product, there are reasons why they don't. Often answering an objection or removing an obstacle is the critical element in making the sale. You can answer the objection and close the sale simultaneously.

Make It a Reason to Buy
Objections can be turned into reasons for buying. Just as there is a primary reason for buying a product, a hot button, there is a primary objection that stops the person from buying it. If you can emphasize the one and remove the other, the sale falls together naturally.

Smaller Products Versus Larger Products
In selling smaller products or services, where you can prospect and make a complete presentation in the first meeting, your approach to closing will be different from that required if you are selling a larger product in a multi-call sale that stretches over several weeks or months.

Ask For the Order
In the shorter, smaller sale, the prospect knows everything necessary to make a buying decision at the end of your presentation. Your aim should be to answer any lingering questions and then ask for the order. In the larger sale, you may have to meet with the prospect several times before the prospect is in a position to make a buying decision. You will have to be more patient and persistent.

Action Exercises
Here are two things you can do immediately to put these ideas into action.

First, prepare yourself in advance for the endgame of selling by anticipating anything the customer might offer as a reason for not buying. Be ready.

Second, look for the hot button, the reason the customer will buy, and press it. Meanwhile, find out his major reason for not buying and remove it.

21 Great Ways to Become a Sales Superstar

You get more and more high quality work done in less and less time.

Each time you stop working however, you break this cycle and move back up the curve to where every part of the task is more difficult and time consuming.

Self-Discipline Is the Key
Elbert Hubbard defined self-discipline as, "The ability to make yourself do what you should do, when you should do it, whether you feel like it or not."

In the final analysis, success in any area requires tons of discipline. Self-discipline, self-mastery and self-control are the basic building blocks of character and high performance.

The True Test of Willpower
Starting a high-priority task and persisting with that task until it is 100% complete is the true test of your character, your willpower and your resolve.

Persistence is actually self-discipline in action. The good news is that the more you discipline yourself to persist on a major task, the more you like and respect yourself, and the higher is your self-esteem.

And the more you like and respect yourself, the easier it is for you to discipline yourself to persist even more.

Focus Clearly on Your Number One Task
By focusing clearly on your most valuable task and concentrating single-mindedly until it is 100% complete, you actually shape and mold your own character. You become a superior person.

You become a stronger, more competent, confident and happier person. You feel more powerful and productive.

Build Your Self-Confidence
You eventually feel capable of setting and achieving any goal. You become the master of your own destiny. You place yourself on an ascending spiral of personal effectiveness on which your future is absolutely guaranteed.

And the key to all of this is for you to determine the most valuable and important thing you could possibly do at every single moment and then, "Eat That Frog!"

Action Exercises
Once you start your most important task, discipline yourself to persevere without diversion or distraction until it is 100% complete. See it as a "test" to determine whether you are the kind of person who can make a decision to complete something and then carry it out. Once you begin, refuse to stop until the job is finished.

The Miracle of Self-Discipline

Here are some techniques for relaxing physically that are used by the most successful and highest paid people in America.

Take Time Off Every Week
First of all, work only five or six days per week, and rest completely on the seventh day. Every single study in this area shows that you will be far more productive in the five or six days that you work if you take one or two days off completely than you ever would be if you worked straight through for seven days.

Get Your Mind Busy Elsewhere
During this time off, do not catch up on reports, organize your desk, prepare proposals, or do anything else that requires mental effort. Simply let your mind relax completely, and get busy doing things with your family and friends. Maybe work around the house, go for a walk, engage in physical exercise, watch television, go to a movie, or play with your children. Whatever you do, discipline yourself to shut your mental gears off completely for at least one 24-hour period every seven days.

Get Away on Mini-Vacations
Second, take one three-day vacation every three months, and during that time, refrain from doing any work. Do not attempt to catch up on even a few small things. If you do, you keep your mental gears in motion, and you end up neither resting nor properly doing work of any quality.

Take Big Chunks of Down Time
Third, take at least two full weeks off each year during which you do nothing that is work-related. You can either work or relax; you cannot do both. If you attempt to do a little work while you are on vacation, you never give your mental and emotional batteries a chance to recharge. You'll come back from your vacation just as tired as you were when you left.

Give Yourself a Break Today
If you are involved in a difficult relationship, or situation at work that is emotionally draining, discipline yourself to take a complete break from it at least one day per week. Put the concern out of your mind. Refuse to think about it. Don't continually discuss it, make telephone calls about it or mull it over in your mind. You cannot perform at your best mentally if you are emotionally preoccupied with a person or situation. You have to give yourself a break.

Go For a Walk in Nature
Since a change is as good as a rest, going for a nice long walk is a wonderful way to relax emotionally and mentally. As you put your physical body into motion, your thoughts and feelings seem to relax all by themselves.

Eat Lighter Foods
Also, remember that the process of digestion consumes an enormous amount of physical energy. Therefore, if you eat lighter foods, you will feel better and more refreshed afterward. If you eat more fruits, vegetables, and whole-grain products, your digestive system will require far less energy to process them.

Be Good to Yourself
Since your diet has such an impact on your level of physical energy, and through it your levels of mental and emotional energy, the more fastidious you are about what you put into your mouth, the better you will feel and the more productive you will be. We know now that foods high in fat, sugar, or salt are not good for your body. The lighter the foods you eat, the more energy you have.

Action Exercises
Here are three things you can do immediately to put these ideas into action:

First, plan your weeks in advance and build in at least one day when you will relax from work completely. Discipline yourself to keep this date.

Second, reserve, book and pay for your three day vacations several months in advance. Once you've paid the money, you are much more likely to go rather than put it off.

Third, decide that you will not work at all during your vacations. When you work, work. And when you rest, rest 100% of the time. This is very important.

Fit and Trim for Life

Winston Churchill once said, "Courage is rightly considered the foremost of the virtues because upon it, all others depend." Courage is the chief distinguishing characteristic of the true leader. It is almost always visible in the leader's words and actions. It is absolutely indispensable to success, happiness and the ability to motivate other people to be the best they can be.

Follow Through On Your Vision
In a way, it is easy to develop a big vision for yourself and for the person you want to be. It is easy to commit yourself to living with complete integrity. But it requires incredible courage to follow through on your vision and on your commitments. You see, as soon as you set a high goal or standard for yourself, you will run into all kinds of difficulties and setbacks.

Refuse to Compromise
You will be surrounded by temptations to compromise your values and your vision. You will feel an almost irresistible urge to "get along by going along." Your desire to earn the respect and cooperation of others can easily lead to the abandonment of your principles, and here is where courage comes in.

Stick to Your Principles
Courage combined with integrity is the foundation of character. The first form of courage is your ability to stick to your principles, to stand for what you believe in and to refuse to budge unless you feel right about the alternative. Courage is also the ability to step out in faith, to launch out into the unknown and then to face the inevitable doubt and uncertainty that accompany every new venture.

Avoid Your Comfort Zone
Most people are seduced by the lure of the comfort zone. This can be likened to going out of a warm house on a cold, windy morning. The average person, when he feels the storm swirling outside his comfort zone, rushes back inside where it's nice and warm. But not the true leader. The true leader has the courage to step away from the familiar and comfortable and to face the unknown with no guarantees of success. It is this ability to "boldly go where no man has gone before" that distinguishes you as a leader from the average person. This is the example that you must set if you are to rise above the average. It is this example that inspires and motivates other people to rise above their previous levels of accomplishment as well.

The Attack of Alexander the Great
Alexander the Great, the king of Macedonia, was one of the most superb leaders of all time. He became king at the age of 19, when his father, Philip II, was assassinated. In the next 11 years, he conquered much of the known world, leading his armies against numerically superior forces.

Lead the Action
Yet, when he was at the height of his power, the master of the known world, the greatest ruler in history to that date, he would still draw his sword at the beginning of a battle and lead his men forward into the conflict. He insisted on leading by example. Alexander felt that he could not ask his men to risk their lives unless he was willing to demonstrate by his actions that he had complete confidence in the outcome. The sight of Alexander charging forward so excited and motivated his soldiers that no force on earth could stand before them.

Action Exercises
Here are two things you can do immediately to put these ideas into action:

First, set big goals for yourself and force yourself out of the comfort zone by acting boldly - even when there is no guarantee of success. Go boldly where no one has ever gone before.

Second, resolve to act quickly and decisively when you are confronted with a difficult or dangerous situation. Dare to go forward. Practice audacity in all things. Acting with courage builds your courage and confidence higher and higher.

The Science of Self-Confidence Training Kit

John Paul Getty became the richest man in the world by practicing a few basic principles of risk-taking and reward throughout his life. In this newsletter, you learn a series of ideas that can help you to make better decisions and reduce the risks associated with success.

The Billionaire's Strategy for Success
Remember Murphy's Law: "Whatever can go wrong will go wrong." There are several secondary laws to Murphy's Law, such as "Whatever can go wrong will go wrong at the worst possible time" and "Of all the things that can go wrong, the most expensive thing will go wrong at the worst possible time."

Another sublaw is "Everything takes longer than your best calculation." In advising businesspeople, I suggest that they take their very best estimate of break-even for any business venture and then triple it to arrive at a more realistic number. Whenever businesspeople follow this advice, they are amazed to find that, in spite of their best initial calculations, it indeed takes about three times longer than they thought it would to start making money.

Always Add a Fudge Factor
Another sublaw is "Everything costs more than you can possibly anticipate in advance." In minimizing risk in any venture, always add a "fudge factor" to account for the degree of uncertainty. Whenever I do a business plan, I always add 20 percent to the total of all costs that I can identify, to come up with the probable cost. Anything less than this, whether in business or your personal life, is likely to be an exercise in self-delusion and open you up for some unhappy surprises.

Once you have identified the worst possible things that could go wrong, make a list of everything that you could do to offset these negative factors. Engage in what is called "crisis anticipation." Look down the road, into the future, and imagine every possible crisis that could arise as the result of changing external circumstances.

Be Intensely Realistic
Men and women who have achieved a high level of success are intensely realistic. They do not put their trust in luck. They carefully calculate every possible risk, and then think about what they would do should it occur. They always have a backup plan in case things do not go as they wish them to. They have a "Plan B" and options to that plan that take all kinds of variables into consideration.

Do the Things You Fear
One of the very best ways to develop your ability to take intelligent risks is to consciously and deliberately do the things you fear, one step at a time.

A very good way to overcome the fear of risk taking is to set clear, written, measurable goals for yourself, and then to review those goals regularly.

When you have clear goals and plans, and you continually work on them and evaluate your progress each day, you will see what you're doing right and how you could improve your performance. You'll feel more competent and capable and better about yourself. You'll become more thoughtful and reflective and willing to take on even greater challenges. You'll feel like the "master of your fate and the captain of your soul." And your likelihood of success will become greater and greater.

Action Exercises
Here are three steps you can take immediately to put these ideas into action.

First, take any worry situation in your life today and ask, "What is the worst possible thing that could happen?" Then go to work to make sure it doesn't occur.

Second, look into the future in your life and determine the worst things that could happen. Engage in "crisis anticipation" regularly and continually be taking steps to guard against them.

Third, work from clear, written goals and detailed plans. Review them regularly. Consider alternatives and always look for ways to increase the likelihood of your success.

Financial Success Series

There are seven formulas for business success. Number one, set a specific goal and visualize it as a reality. Play the picture of your goal as already realized on the screen of your mind over and over again. Number two, look for a problem you can solve with a product or service that is high quality and good value. All successful businesses are based on products or services that are high quality and good value. Number three, start small and learn your business thoroughly. Be patient. Invest time rather than a lot of money.

Bootstrap Your Way to Success
One of the best ways to build a business is to start off on a bootstrap. This means that you start off with very little money and you grow your business with the money that you earn in the business, rather than outside financing, borrowing, loans from friends and so on.

Test, Test, Test
Number four, test every major move before you invest in it. Test, test, test. Don't plunge into a business. Move ahead carefully, one step at a time. Number five, expand on the basis of your successes, out of your profits, as you move along. In other words, only expand your business on money that you've earned in the business, not on borrowed capital.

Pick Your People Carefully
Number six, carefully select the people to help you expand and grow. The biggest mistakes you'll ever make will be in picking the wrong people to work with, so be very, very careful in picking the people you're going to work with in your business.

Use Financial Leverage
And number seven, use financial leverage. Financial leverage is business borrowing, lines of credit from the bank, which are based on the cash flow from your successful business. The whole aim of starting a business is to develop a consistent, predictable source of cash flow in excess of cost and expenses and then to hold to the money. Banks will lend you all the money that you can service as debt with your cash flow.

Start Off Part Time
One final thing that you can do, and I've recommended that many people do this over the years, is if you're starting off with no money, go to work part-time for a business in a field that interests you. It's a valuable form of on-the-job training. Work evenings or work weekends. Or work on your holidays if you like.

Learn What You Need to Learn
Remember this, though, most businesses fail because of managerial incompetence. So take the time to learn what you need to know to succeed. Be patient. The time you invest before you start will pay off over and over again in the months and years ahead.

Action Exercises
Here are two things you can do immediately to implement these formulas for business success:

First, be prepared. The number one reason that people succeed in starting their own businesses is that they have the knowledge and experience, in advance that they need to succeed. Do your homework.

Second, start small. Some people think that they can be successful faster by putting all their savings at risk at the very beginning. The opposite is true. Start small and grow out of your cash flow from successful operations.

21 Great Ways to Start and Build Your Own Successful Business

The true measure of "mental fitness" is how optimistic you are about yourself and your life. In this newsletter, you learn how to control your thinking in very specific ways so that you feel terrific about yourself and your situation, no matter what happens.

Control Your Reactions and Responses
There are three basic differences in the reactions of optimists and pessimists. The first difference is that the optimist sees a setback as temporary, while the pessimist sees it as permanent. The optimist sees an unfortunate event, such as an order that falls through or a sales call that fails, as a temporary event, something that is limited in time and that has no real impact on the future. The pessimist, on the other hand, sees negative events as permanent, as part of life and destiny.

Isolate the Incident
The second difference between the optimist and the pessimist is that the optimist sees difficulties as specific, while the pessimist sees them as pervasive. This means that when things go wrong for the optimist, he looks at the event as an isolated incident largely disconnected from other things that are going on in his life.

See Setbacks As Temporary Events
For example, if something you were counting on failed to materialize and you interpreted it to yourself as being an unfortunate event, but something that happens in the course of life and business, you would be reacting like an optimist. The pessimist, on the other hand, sees disappointments as being pervasive. That is, to him they are indications of a problem or shortcoming that pervades every area of life.

Don't Take Failure Personally
The third difference between optimists and pessimists is that optimists see events as external, while pessimists interpret events as personal. When things go wrong, the optimist will tend to see the setback as resulting from external factors over which one has little control.

If the optimist is cut off in traffic, for example, instead of getting angry or upset, he will simply downgrade the importance of the event by saying something like, "Oh, well, I guess that person is just having a bad day."

The pessimist on the other hand, has a tendency to take everything personally. If the pessimist is cut off in traffic, he will react as though the other driver has deliberately acted to upset and frustrate him.

Remain Calm and Objective
The hallmark of the fully mature, fully functioning, self-actualizing personality is the ability to be objective and unemotional when caught up in the inevitable storms of daily life. The superior person has the ability to continue talking to himself in a positive and optimistic way, keeping his mind calm, clear and completely under control. The mature personality is more relaxed and aware and capable of interpreting events more realistically and less emotionally than is the immature personality. As a result, the mature person exerts a far greater sense of control and influence over his environment, and is far less likely to be angry, upset, or distracted.

Take the Long View
Look upon the inevitable setbacks that you face as being temporary, specific and external. View the negative situation as a single event that is not connected to other potential events and that is caused largely by external factors over which you can have little control. Simply refuse to see the event as being in any way permanent, pervasive or indicative of personal incompetence of inability.

Resolve to think like an optimist, no matter what happens. You may not be able to control events but you can control the way you react to them.

Action Exercises
Now, here are three actions you can take immediately to put these ideas into action.

First, remind yourself continually that setbacks are only temporary, they will soon be past and nothing is as serious as you think it is.

Second, look upon each problem as a specific event, not connected to other events and not indicative of a pattern of any kind. Deal with it and get on with your life.

Third, recognize that when things go wrong, they are usually caused by a variety of external events. Say to yourself, "What can't be cured must be endured," and then get back to thinking about your goals.

The Science of Positive Focus

The one quality that all leaders have in common is that they have a clear and exciting vision for the future. This is something that only the leader can do. Only the leader can think about the future and plan for the future each day.

Develop A Clear Vision
Excellent leaders take the time to think through and develop a clear picture of where they want the organization to be in one, three and five years. Leaders have the ability to communicate this vision in such a way that others "buy in" and eventually see the vision as belonging to them.

How to Motivate People
It is the vision of the future possibilities, of what can be, that arouses emotion and motivates people to give of their best. The most powerful vision is always qualitative, aimed at and described in terms of values and mission rather than quantitative, described in terms of money. Of course, money is important, but the decision and commitment to "be the best in the business" is far more exciting.

Be A Great Team Player
A study at Stanford Business School examined the qualities that companies look for in promoting young managers toward senior executive positions, especially the position of Chief Executive Officer. The study concluded that there were two important qualities required for great success in leadership. The first is the ability to put together a team and function as a good team player. Since all work is ultimately done by teams, and the managers' output is the output of the team, the ability to select team members, set objectives, delegate responsibility and finally, get the job done, was central to success in management.

Keep Your Cool
The second quality required for rapid promotion was found to be the ability to function well under pressure, and especially in a crisis. Keeping your cool in a crisis means to practice patience and self-control under difficult or disappointing circumstances.

Everyone Is Watching
The character and quality of a leader is often demonstrated in these critical moments under fire, when everyone is watching, observing and privately taking notes. As Rudyard Kipling once said, "If you can keep your head when all around you are losing theirs and blaming it on you, then the world is yours and all that's in it".

Your job as a leader is to have a clear vision of where you want to go and then to keep your cool when things go wrong, as they surely will.

Action Exercises
Here are two things you can do immediately to put these ideas into action.

First, project forward 3-5 years and imagine your ideal future vision. What does it look like? What steps can you take immediately to begin turning your future vision into your current reality?

Second, resolve in advance that, no matter what happens, you will remain calm and cool. You will not become upset or angry. You will take a deep breath and focus on the solution rather than on the problem.

21 Great Ways to Become an Outstanding Manager